Meet Jamie

About Me

Hi, I'm Jamie — founder of Rivet Support Services and a Registered Social Worker in Alberta.

I've spent much of my career working with children, youth, and families during some of the hardest moments of their lives. My background includes youth mental health and addiction, crisis intervention, child intervention, family support, and systems navigation.

That experience has taught me something important: families are usually doing much better than they think they are.

When things aren't going well at home, it's easy to feel like you're failing. A teen shuts down. Communication turns into arguments. Everyone is overwhelmed. You've tried everything you can think of and somehow you're still stuck.

I don't come into those situations looking for what's "wrong" with your family. I want to understand what's happening, what's getting in the way, what's already working, and what might make things a little easier.

At the core of Rivet Support Services is a simple belief:

Families do not need more judgment. They need support, connection, understanding, and someone willing to help them navigate the hard parts alongside them.

That is the work I am honored to do every day.

Trust is earned when actions meet words

My Approach

I'm warm, straightforward, collaborative, and practical.

I believe young people deserve to have a voice in the support they receive, caregivers deserve support without judgment, and strategies need to work in real life — not just sound good during an appointment.

I won't expect you to have the perfect words or arrive with a neatly organized list of goals. We'll start with what's happening and figure things out together.

Sometimes that means counseling. Sometimes it means working with the family. Sometimes it's advocacy or navigating another system. And sometimes it's simply figuring out what the next step should be.

I'm Also a Real Person

Outside of social work, I'm a mom, a coffee enthusiast, and completely obsessed with my Yorkie — much to my kids' embarrassment.

I know that real life is messy, schedules are ridiculous, families get frustrated with each other, and nobody communicates perfectly all the time.

You don't have to have everything together before asking for support... That's kind of the point.

Professional Training and Credentials

Bachelor of Social Work (BSW) — University of Calgary
Registered Social Worker (RSW) — Alberta College of Social Workers
Certified Trauma Professional (CTP) — Evergreen Certifications