About Rivet Support Services

Rivet Support Services was founded on a belief that meaningful support should reflect the complexity of people's lives, not expect people to fit into a particular service or approach. 

Working with youth and families has shown me that challenges rarely exist in isolation. Emotional well-being, family relationships, school experiences, financial pressures, community connections, and access to other services can all influence one another, yet the systems designed to help often address these concerns separately, leaving individuals and families trying to connect the pieces themselves. Many people don't even know how to find the systems and supports that they need, don't know what is out there to help them, or don't even know where to begin. 

Rivet was created to help bridge those gaps. 

The name 'Rivet" reflects the importance of connection. Just as a rivet brings separate pieces of material together to join them and create a stronger connection, my work focuses on strengthening the connections between individuals, families, supports and resources, and the systems that influence their lives.

Grounded in social work principals, Rivet recognizes that lasting progress comes from understanding the whole picture, building on existing strengths, and addressing both personal challenges and the circumstances surrounding them. 

The goal isn't for me to provide every answer or take over, it's to offer professional guidance, meaningful advocacy, and collaborative support that helps empower people to move forward with greater confidence and independence.

Rivet Support Services provides accessible, trauma-responsive counseling and practical family support to youth, young adults, and families navigating life's challenges.

Rivet exists to bridge the gap between traditional counseling and real-life support by meeting people where they are — in the office, virtually, at home, or while navigating the systems around them.

The focus is simple: practical strategies, meaningful connection, and support that makes sense in everyday life.

Respect

Every person and family brings their own experiences, strengths, priorities, and understanding of what they need. I approach my work with curiosity, compassion, and without judgment.

Collaboration

Support works best when it's done with people, not to them. I work alongside youth and families to identify goals, explore options, and decide what meaningful progress looks like for them.

Integrity

I practise honestly, ethically, and within my professional scope as a Registered Social Worker. I'm transparent about what I can provide — and when another professional or service may be a better fit.

Accessibility

Getting support shouldn't be harder than the problem you're trying to solve. Rivet offers flexible options designed to reduce barriers and make support easier to access in real life.

Advocacy

Sometimes the person isn't the problem — the system is just really hard to navigate. I help clients understand their options, communicate their needs, advocate for themselves, and navigate complicated systems.

Connection

Relationships matter. Whether that means strengthening connection within a family or connecting someone with the right resources and supports, nobody should have to figure everything out alone.

The goal of Rivet isn't for families to become dependent on professional support.

It's for youth and families to leave feeling more confident and capable of handling what comes next. That might look like better communication at home, stronger relationships, greater confidence navigating a difficult system, practical strategies that actually work, increased understanding of one another, or simply having a clearer idea of what to do next.

Rivet's impact is measured by meaningful progress in real life — helping people build the skills, confidence, connections, and supports they need to move forward.

Traditional counseling has an important place. But not every problem fits neatly into a 50-minute conversation in an office.

That's why Rivet offers something different.

I can work with a young person individually, support caregivers, work with the family together, help navigate outside systems, or provide practical support around what's happening at home. That might mean helping a parent and teen communicate through a situation that's been going nowhere. It might mean figuring out what resources actually exist and how to access them. It might mean helping a family understand what's underneath a behavior rather than simply trying to stop it.

The support changes because families and situations change.

You don't need to know exactly which service you need before reaching out. Figuring that out can be part of the process.

Traditional counseling can be incredibly helpful. But sometimes the challenge isn't something that can be solved by talking about it for an hour and trying again next week.

Families may need someone who can help them apply strategies at home, work through communication as it's happening, navigate another system, connect with resources, or simply figure out what's getting everyone stuck.

That's the space Rivet was designed to fill- Counseling when talking helps. Practical support when doing helps. And often, a little bit of both.